Oliberté will gladly exchange or refund items with 45 days of purchase. Items must be unworn and in resellable condition. If item is received visibly worn, Oliberté has the right to refuse the return and it will be returned to sender.

Does not apply to Final sale items. All Final Sales items are not eligible for refund or exchange. 

HOW TO RETURN

All returns must have a Return Authorization Number (RMA). Any returns without a prior RMA may be delayed or may not be accepted by our warehouses. 

How to request a Return Authorization Number:

If you have an account with Oliberté: Log into My Account – Order History – click on RETURN located next to the order you wish to return and follow the step by step directions.

If you do not have an account with us, go to oliberte.com/returns and fill in the required information:

• Order receipt number (i.e. OLI-00012345-123456-123456)

• Email address  

Once the return request has been reviewed by Oliberté, you will receive an Approved or Denied email notification from us with the next steps on how to return.   

Exchanges

We are happy to hold the exchange item for up to 30 days. If you are unable to return the original item within this time frame, please contact us at returns@oliberte.com. 

*For orders outside of the US/Canada (including non-Continental USA), we only offer returns, no exchanges. In the case of a return, customer must ship independently and include a tracking number. Email returns@oliberte.com for further details if you need to request a return.

Refund Policy

Please allow up to 5 business days for refunds to appear in your bank account